Before installing your EssentialXtensions Raw Vietnamese hair bundles, follow these essential steps for optimal results:

1. **Double Shampoo, Single Condition:**

   Prioritize hair cleanliness by shampooing twice and conditioning once to ensure thorough cleansing and conditioning. Rinse out the conditioner meticulously until there are no suds left to prevent stiffness and dullness.

2. **Sulfate-Free Products:**

   Utilize sulfate-free shampoo and conditioner to safeguard the integrity of the hair strands. Sulfates can be damaging and excessively drying, leading to undesirable outcomes.

3. **Moisturizing Formulations:**

   Opt for moisturizing and hydrating hair care products to maintain the hair's natural moisture balance and promote suppleness.

4. **Enriched Shampoo Options:**

   Choose shampoos infused with nourishing oils such as argan oil, Moroccan oil, or keratin oil to enhance hair vitality and manageability.

5. **Treat with Care:**

   Treat your Raw Vietnamese hair bundles with the same care as your natural hair. Employ high-quality shampoo and conditioning products, and consider using a deep conditioner weekly to retain softness and manageability.

**Daily Maintenance:**

Ensure daily upkeep to preserve the longevity and appearance of your EssentialXtensions Raw Vietnamese hair:

1. **Morning Comb Routine:**

   Begin each day by gently combing your hair, starting from the ends and gradually working towards the scalp. This technique minimizes stress on the weft area and sustains extension longevity.

2. **Nighttime Care:**

   Before bedtime, gently detangle your hair and secure it in braids, a wrap, or a ponytail. Protect your hair with a satin scarf or bonnet, or opt for a silk pillowcase to prevent tangling and maintain hair integrity.

3. **Avoid Sleeping on Wet Hair:**

   Never sleep with wet hair, as it can lead to matting and disrupt desired hairstyles. Ensure hair is completely dry before bedtime to preserve its quality.

**Coloring Recommendations:**

If considering coloring your Raw Vietnamese hair, adhere to these professional guidelines:

1. **Consult a Professional Colorist:**

   Trust the expertise of a licensed professional colorist to achieve desired color outcomes without compromising hair quality. Avoid over-processing with bleaches and dyes, as these can damage the hair fibers.

2. **Expert Color Application:**

   Whether opting for a subtle tint or a bold hue, rely on a skilled colorist for precise and safe color application. Protect your investment by entrusting your Raw Vietnamese hair to experienced hands.

**Co-Washing Technique:**

For those preferring co-washing, follow these steps to maintain hair texture and vitality:

1. **Cleansing Conditioner Usage:**

   Embrace co-washing with a cleansing conditioner specifically formulated for hair washing without shampoo. Rinse hair with cool water and air dry flat before installation to preserve curl patterns.

2. **Preserving Curl Definition:**

   Apply a curl defining or control cream to wet hair to combat frizz and maintain defined curls. Consistent application is key to preserving the desired texture and appearance.

**Notes on Tight Curly Texture:**

For those with tight curly textures, additional care is necessary:

1. **Curl Control Application:**

   Apply a curl defining or control cream while hair is wet to prevent frizz and maintain curl integrity. Regular application is essential for a soft, manageable, and defined look.

2. **Daily Moisturization:**

   Keep tight curly hair hydrated by wetting it daily and applying curl defining products to maintain shape and texture.

By following these comprehensive care instructions, you can ensure the longevity, vibrancy, and health of your EssentialXtensions Raw Vietnamese hair, maintaining its stunning appearance and natural beauty.

Thank you for choosing EssentialXtensions.

At EssentialXtensions, we pride ourselves on delivering premium-quality hair extensions to our valued customers. As many of our products are available for pre-order to ensure availability and exclusivity, we operate a strict no-refund policy once the order has been shipped.

We understand that circumstances may change, and you may wish to cancel your pre-order. Therefore, if you require a refund, it must be requested prior to the hair extensions being dispatched. Once your order has been shipped, refunds will not be issued.

We aim to provide accurate product descriptions and images to assist you in making informed purchasing decisions. In the event that you wish to cancel your pre-order, please contact our customer service team as soon as possible to initiate the refund process.

Your satisfaction is important to us, and we appreciate your understanding of our pre-order policy. Thank you for choosing EssentialXtensions for your hair extension needs.

If you require an exchange for an item, please contact our customer service team at help.essentialxtensions@gmail.com.

Exchanged items must be in pristine, unused condition, accompanied by the original packaging and proof of purchase. You may initiate an exchange within 7 days from the date of receipt.

For pre-order bundles not currently in stock, please anticipate a turnaround time of 5-10 business days. We appreciate your patience and understanding. 

We strive to ensure swift dispatch of orders, typically within 2-5 business days. Items not in stock may require processing time of 2-7 business days. You may opt for either standard or express shipping methods. Please be aware that shipping is conducted solely on weekdays, Monday through Friday. Upon shipment, EssentialXtensions transfers responsibility accordingly. For any shipping-related inquiries or concerns, we kindly advise reaching out directly to USPS. Your satisfaction and smooth shipping experience are our utmost priorities. 

For pick-up service, kindly reach out to us prior to selecting the pickup option at checkout. This allows us to guarantee that your order will be promptly prepared for pickup according to your preferred time frame. Your satisfaction is our priority, and we strive to ensure a seamless experience for all our customers.

We respectfully request that you maintain uniformity between your billing and shipping addresses. Ensuring that the billing address entered accurately corresponds to the one associated with your bank card is of utmost importance. Failure to adhere to this protocol may regrettably necessitate the cancellation of your order. Your collaboration in this regard is greatly appreciated, as it contributes to a seamless transaction process and mitigates any potential inconvenience.

If you have any further questions or require assistance, please do not hesitate to contact us at help.essentialxtensions@gmail.com. Your satisfaction is our utmost priority.